pest inspection brisbane
5 Tips to converting enquiries to lifelong
customers
Pest Build Legals is new Australian business owned by former
builders and real estate professionals that specialise in digital
marketing. Our online platform
www.pestbuildlegals.com.au allows people
that are in the process of buying a property to enter their details and receive
quotes for pre purchase building and pest inspections, as well as real estate
conveyancing and legal services - all in one go.
No ringing around and comparing pricing for each service. Once
we have received and verified an enquiry, we provide this lead directly to you
( the provider ) at much less than the
market cost. Click here to read about how to assess the value of a lead.
Here are some tips that we recommend Pest Build and Legal
providers follow to increase their chances of converting leads into a paying
customer:
· First in,
best dressed. We promise to get a new lead out to you within an hour of
receiving it. Once we have received and verified the enquiry, we send this to
you via any device, email address, or straight to your phone. When you receive
this lead, you should call them as soon as possible! The sooner you make that
contact, the more likely you are to convert the enquiry. The longer you leave
it, the more likely they will go elsewhere.
· Have a
clear outline of your services. When you call the client, ensure that you are
clear on the key facets of your business and how it can help make the process
easier for them. It doesn't have to be a
long list. It could simply be. “What our clients love about us is that we are
able to liaise with the real estate agent directly to arrange access to conduct
the pest and building report. Then we give you a quick call on the day,
followed by a more detailed report emailed to you within 24 hours of attending
the property.”
· Be across
the information that was provided in the lead. Knowing the client settlement
date, and showing an interest, will make them have more faith in you and helps
to build rapport.
· Smile!
People are more likely to go with you if they like you. When making a call,
make sure that you are in a good environment, that they can hear you clearly,
and remember to sound upbeat and smile.
· How you
end your call is critical. Before you end your chat, do remember to ask them if
there are any questions they may have or areas they might be unclear of. At
this stage, you can outline what the next steps are going forward. This could
be as simple as
We need you!
PestBuildLegals goes live on the 1st of
October! Before then, we are looking for local professionals in the Legal
industries that have the capacity to service the influx of first home buyers
requiring legal representation. Right
now, we are offering an exclusive, half price verification and signup fee to
become a verified PBL provider. To find out about the quick why we verify our
providers!
https://www.pestbuildlegals.com.au/insights/5-tips-to-converting-enquiries-to-lifelong-customers
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